Europe Hotel & Spa, Zermatt ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Riedstrasse 18, Zermatt, Switzerland, 3920

“The hotel's location is perfect for soaking in breathtaking views of the Matterhorn while being just a pleasant walk from the city center.”view full review

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“Exceptional hospitality and stunning views throughout our stay.” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 15:00-22:00

from 07:00-12:00

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Europe & Spa guests are invited to a full breakfast served for free.

Pets are allowed on request.

English, German, Spanish, Italian, Portuguese

Year renovated:2010

Number of floors:4

Number of rooms:38

Former name

europe hotel and spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Design Family Room

Max:

2 persons

38 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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Double Room Classic Design

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Design Double Room

Max:

2 persons

38 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Zermatt400 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station800 m

Train100 m

Bus

Bus stop 12.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast spread was outstanding, offering a diverse selection of fresh and tasty options each morning.” view full review

Relaxing Spa Experience

“The spa area, though compact, provided a wonderfully serene atmosphere with meticulously maintained sauna rooms.” view full review

Stunning Views!

“Our room offered a breathtaking view of the Matterhorn, making every moment spent there feel special.” view full review

Spacious Family Suite

“The family suite was perfect for our group, providing ample space for both adults and children to unwind comfortably.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Riedstrasse 18, Zermatt, Switzerland, 3920

Map view

street view

Riedstrasse 18, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.6 km

Church

St Peter's English Church

1.1 km

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

620 m

Moosstrasse

Gorner Gorge

1.7 km

Hohbalmen

880 m

Castor Mountain

880 m

Sunnegga

2.3 km

Murmeli Brunnen

700 m

Denner Partner

860 m

Beach

Leisee

2.6 km

Theme Park

Forest Fun-Park Zermatt

1.5 km

Ski Area

Wolli park for beginners Sunnegga

2.5 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.5 km

Garden

Ricola Herb Garden

1.5 km

Garden

Dossen Glacier Garden

2.9 km

Church

Kapelle Riffelberg "Bruder Klaus"

2.9 km

Ski Area

Gornergrat

4.7 km

Bridge

Hangebrucke

2.9 km

Beach

Grunsee

3.1 km

Zmutt Glacier

2.8 km

Zmutt

2.8 km

Nearby

Museum

Matterhorn Museum

330 m

Cemetery

Mountaineer's Cemetery

290 m

Bridge

Photopoint Kirchbrucke bridge

360 m

Church

Parish Church of St. Mauritius

360 m

Bahnhofstrasse

Walk of Climb

360 m

Hinterdorfstrasse 25

Hinterdorfstrasse

500 m

Stellisee 3920 Zermatt

Stellisee

590 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

360 m

Triftbachstrasse 7

Bergfuhrerdenkmal

360 m

Restaurants

Restaurant Schaferstube

120 m

Riedstrasse 2 Daniela & Paul Julen

Restaurant Julen

130 m

Riedstrasse 2 3920

Stockhorn Grill

50 m

Riedstrasse 11

Pizzeria Roma

40 m

Riedstrasse 20

Avena

140 m

Steinmattstrasse 53

Old Zermatt

160 m

Kirchstrasse 17 3920 Zermatt

Chez Max Julen

200 m

44 Kirchstrasse

Jagerhof Restaurant

360 m

Steinmattstrasse 85 Jagerhof Hotel

Rua Thai

260 m

Schluhmattstrasse 19 3920 Zermatt

Guild Restaurant Creativ Zermatt

210 m

Riedstrasse 98

Chez Gaby

290 m

Kirchstrasse 12 Just below the church

Du Pont

400 m

Oberdorfstrasse 7

Reviews and Ratings

Feedback from previous guests about their experience.

90%

liked the hotel and would stay again

modern rooms

helpful staff

construction noise

distant from main street

9.0/10

Perfect

Rooms

9.3

Location

9.0

Service

9.0

Dining

9.0

Doug

United States, March 2024

9.2/10

This hotel was amazing! The rooms are new and clean, and I would definitely visit again. The service was outstanding, with friendly and helpful staff guiding us through our adventures. The location is in a beautiful, quiet area with stunning views of the mountains and easy access to the station. The dining experience was far more luxurious than expected, with delicious and diverse options. The facilities were top-notch, making our stay truly enjoyable.

Rooms

10.0

The room was fantastic - spacious, modern, and with a view. It was extremely spacious with 2 balconies, modern furnishings, yet still had that 'wooden chalet' feel and quality amenities in the toilet.

Service

9.0

The hotel staff were friendly and very helpful in everything we asked of them.

Location

9.0

The hotel is in a quiet area with a beautiful Matterhorn view and easy access to the station.

Dining

9.0

The dining experience was fantastic with lots of fresh food options, more luxurious than expected.

Facilities

9.0

The facilities were top-notch with a pool, sauna, steam room, and relaxation lounge area.

Lou

United States, March 2024

9.0/10

I absolutely loved my stay at this hotel! The rooms were modern, clean, and spacious, although the construction work outside was a bit of a nuisance. The staff went above and beyond to make my experience special. The location was fantastic, close to ski lifts and public transportation, making it super convenient for exploring. The dining options exceeded my expectations, offering a hearty breakfast to start off the day.

Rooms

9.0

The rooms were very nice with big windows and spacious balconies. They were tidied up in the afternoon, adding a nice touch.

Service

9.0

The service was amazing, even better than in some 5-star hotels. The staff was incredibly helpful and kind, making my stay memorable.

Location

9.0

The location was awesome, just a short walk to the ski lifts and train station, with easy access to ski buses. Being surrounded by snow in August was a unique and wonderful experience.

Dining

9.0

The dining experience was excellent, with a variety of delicious options for breakfast. The atmosphere added to the enjoyment of my trip.

Facilities

9.0

The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.

modern rooms

construction noise

William

United Kingdom, August 2023

9.0/10

The hotel offers fantastic spacious modern rooms with nice Matterhorn views and comfortable beds. The outdoor balcony adds to the comfortable experience. The service is very helpful, especially in assisting with local activities. The location is well situated in the small town of Zermatt. The dining experience is outstanding with a variety of hot and cold food. The facilities are top-notch with saunas, pool, and relaxation lounge.

Rooms

9.5

The rooms were fantastic, spacious, modern, with a nice view of the Matterhorn. The beds were very comfortable, and the bathroom was good. The outdoor balcony was a nice touch.

Service

9.0

The staff was very friendly and always wearing a smile. They were kind and incredibly helpful, making our stay even more special.

Location

9.5

The hotel is very well situated in the small town of Zermatt, offering easy access to explore the mountains around Matterhorn and enjoy the amenities like saunas and pools.

Dining

9.5

The dining experience was outstanding with a wide variety of hot and cold food options in the restaurant. The quality of the food was exceptional.

Facilities

9.5

The facilities were excellent, featuring saunas, bubbling pools, and a 'cooling off' room, providing a perfect way to relax and unwind during the stay.